Technical Documentation

Welcome to my Writing Samples document library! Here you can quickly jump to a particular page.


How-to Writing Samples

How-to's are easy-to-follow instructions that explain step-by-step how to perform a task or use a specific feature in an app. Instructions are the way you do things, for example, making cookies includes the ingredients, how to mix the ingredients, and how and at what temperature you should make them.

Information Architect Sample

Information architecture (IA) focuses on organizing, structuring, and labeling content in an effective and sustainable way. The goal is to help users find information and complete tasks. To do this, you need to understand how the pieces fit together to create the larger picture, how items relate to each other within the system.

KB Article Sample

Knowledgebase articles solve issues with products or services. Customers should not be left to decipher highly technical content. Plus, they don't have the time to sift through mountains of information. My approach to writing knowledgebase articles is by focusing on a specific problem/solution and the audience.

Quick Start Writing Sample

Knowledgebase articles solve issues with products or services. Customers should not be left to decipher highly technical content. Plus, they don't have the time to sift through mountains of information. My approach to writing knowledgebase articles is by focusing on a specific problem/solution and the audience.

Before & After Writing Samples

UX Writing is the production of written content that becomes part of, and supports, a product’s user experience. My expertise is in taking the guesswork out of complex technical content for busy IT professionals. I am passionate about creating content experiences that help IT Pros achieve more with technology. Please take a look at the before and after samples, and you be the judge.

If you’re looking for more creative writing samples, go to the Other Writing Samples page. I’m currently curating different types of articles ranging from:

  • CMC Joint Arthritis (Basilar Thumb Arthritis)
  • Herbs: Benefits and Remedies
  • Unaweep Tabeguache Scenic Byway
  • What can I do with Comfrey Leaf?
  • The difference between writing Group Policy features and API features

…and more to come this year! Keep checking back.